iTac2 Pty Ltd Terms and Conditions
Welcome to iTac2! These terms and conditions outline the rules and regulations for the use of iTac2’s website and its products. By accessing this website and placing orders, you agree to comply with these terms and conditions.
1. Company Information
iTac2 Pty Ltd is based on the Gold Coast, QLD Australia. Our registered office is at 6 Eucumbene Place, Maudsland QLD 4210 Australia, and our company registration number is 12 096 244 414. We accept PayPal, Stripe, Direct Deposits, and credit cards for payment, and all transactions are processed in Australian Dollars (AUD).
2. Shipping and Delivery
Retail Shipping:
- Orders within Australia are sent via Australia Post with tracking.
- International orders are sent via DHL Express or sometimes Australia Post for hard-to-reach areas.
Wholesale Shipping:
- Depending on your location, we may use DHL Express or Australia Post. Shipping rates are calculated based on weight and country zone.
3. Product Use and Disclaimer
iTac2 offers a range of Sports and Pole Fitness Grips designed to enhance grip. Due to individual body chemistry differences, effectiveness may vary. Use only as directed and discontinue use if adverse reactions occur.
4. Purchase and Ownership
Ownership of products transfers to the customer once the order leaves our warehouse. iTac2 is not responsible for any loss or damage during transit.
5. Return and Refund Policy
If an order is returned to our warehouse, customers are eligible for a refund minus shipping costs and a 20% restocking fee. To initiate a return, contact our support team at team@itac2.com.
6. Privacy Policy
We collect information when you register on our site, place an order, or subscribe to our newsletter. This information includes your name, email address, mailing address, phone number, and credit card information. We use this information to:
- Personalize your experience.
- Improve our website and customer service.
- Process transactions.
- Administer promotions, surveys, or other site features.
We implement various security measures to protect your personal information, including SSL technology for secure transactions. We do not sell or trade your personal information to outside parties, except trusted third parties who assist us in operating our website and conducting our business.
7. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences and compile aggregate data about site traffic.
8. Information Disclosure
We do not sell or trade your personally identifiable information to outside parties. We may release information when required to comply with the law or protect our or others’ rights, property, or safety. Non-personally identifiable visitor information may be provided to other parties for marketing or advertising.
9. Online Privacy Policy
This online privacy policy applies only to information collected through our website.
10. Terms of Use
The content of this website is for general information and use only and is subject to change without notice. Unauthorized use of this website may give rise to a claim for damages or be a criminal offense. Use of any information or materials on this website is entirely at your own risk.
11. Limitation of Liability
iTac2 is not liable for any injuries or damages resulting from the use or misuse of our products. Customers should use the products as intended. We disclaim any implied warranty of merchantability or fitness for a particular purpose.
12. Dispute Resolution
Any disputes arising from the use of iTac2’s website or products will be resolved in accordance with Queensland, Australia’s laws. We aim to resolve disputes amicably.
13. Changes to Terms and Conditions
We reserve the right to modify these terms and conditions at any time. Continued use of our website and products constitutes your consent to such changes.
14. Trademark
iTac2 and iTac2 Total Absolute Control are registered trademarks of iTac2 Pty Ltd. All uses of these trademarks are protected under Intellectual Property Law. Unauthorized use of these trademarks is strictly prohibited. If you have any questions regarding the use of our trademarks, please contact us at team@itac2.com.
15. Contact Information
For any questions regarding these terms and conditions, please contact us:
- Email: team@itac2.com
- Telephone: +61 432 115 020
- Office Hours: 9:00am to 1:00pm AEST, Monday – Friday
By using our website and purchasing our products, you agree to comply with and be bound by the above terms and conditions.
iTac2 Pty Ltd Wholesale Terms and Conditions
Welcome to iTac2! These terms and conditions outline the rules and regulations for wholesale purchases from iTac2 Pty Ltd. By placing a wholesale order with us, you agree to comply with these terms and conditions.
1. Minimum Order
- A minimum order value of AUD $300.00 (excluding fees and charges) applies to all wholesale purchases.
2. Shipping Methods
- We use DHL Express or Australia Post for shipping, depending on your location.
- Shipping rates are calculated based on the weight and destination of your order.
3. Shipping Times
- Domestic orders: Dispatched within 1-4 business days.
- International orders: Dispatched within 1-4 business days after payment clearance.
- Delivery times vary based on destination and are subject to customs clearance.
4. Pricing and Payment Methods
- All prices are listed in Australian Dollars (AUD).
- We accept payments via PayPal, Stripe, Direct Deposit* and credit cards.
- Full payment must be cleared before dispatching any orders.
*Direct Deposit only available for orders over $2,000 AUD
5. MAP Pricing Agreement
- Resellers must adhere to our Minimum Advertised Price (MAP) policy.
- Resellers cannot price iTac2 products more than 10% above or below the recommended retail price without prior written permission.
- iTac2 reserves the right to terminate accounts that violate our MAP policy.
6. Order Terms
- Orders must be placed through our website or via email.
- Changes or cancellations to orders must be made within 24 hours of order placement.
7. Return and Refund Policy
- Only defective products may be returned for exchange or credit.
- Notify us of any issues within 4 days of delivery.
- Returns will not be accepted without prior authorization.
8. Contact Information
For any questions regarding these terms and conditions, please contact us:
- Email: team@itac2.com
- Telephone: +61 432 115 020
- Office Hours: 9:00am to 1:00pm AEST, Monday – Friday
By placing a wholesale order with us, you agree to comply with and be bound by these terms and conditions.